Privacy policy

At The Naked Candle Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or purchase our products.

  1. Collection of Information We collect information you provide directly to us, such as your name, email address, shipping address, and payment information. We may also collect information about your use of our website, such as the pages you view and the actions you take.

  2. Use of Information We may use the information we collect to fulfill your orders, communicate with you about your orders or inquiries, and to improve our products and services.

  3. Disclosure of Information We may share your information with third-party service providers who help us operate our website, process payments, and fulfill orders (Ex: Canada Post). We may also disclose your information as required by law, such as in response to a subpoena or other legal process.

  4. Data Security We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

  5. Children's Privacy Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

  6. We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or other factors. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website and indicating the date it was last updated. We may also notify you of changes to this Privacy Policy by email or through other means, if we have your contact information and it is necessary or appropriate to do so. However, we may make changes to this Privacy Policy without notifying you if such changes are minor, do not affect your rights or obligations, or if we determine that it is not reasonably practical to do so. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your Personal Information.

If you have any questions or concerns about our privacy practices, please contact us at Contact@nakedcandle.ca.